ext_64332 ([identity profile] baron-waste.livejournal.com) wrote in [personal profile] chris_gerrib 2013-07-26 02:14 am (UTC)

“We're not ordering” REALLY meant, “We weren't ordering, but gosh, this offer sounds swell!” In truth, it seldom means you absolutely couldn't, so in theory he could talk you into it.

You're much more polite than I am. The principle that Internet + Anonymity = Asshattery started with the phone.

Him: Hey, how ya doin'?

Me: May I help you?

Him: I understand you order the printing and toner supplies there. Is that right?

Me: I'm not sure I want to answer that. With whom am I speaking?

Him: &c., For every order you place today you get your choice of a Kindle Fire or a camera!

Me: Listen, pal, this line needs to stay clear. Get off the line!

<click>


My Dad taught me the essentials of it: Admit nothing. Deflect everything back. Assume “the call is being recorded for quality purposes,” so don't say anything actionable. (Note that I gave a reason that could not be construed as a rejection of him per se.)

He's calling you. You owe him nothing. Pay it.


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