Rants, Customer Service, Lack Thereof

Rant #1 - I take prescription drugs, which I *try* to buy via Walgreens online. For some reason, the online people don't seem to understand that I have insurance and thus want me to pay full retail for the drug.

Rant #2 - I have a credit card through Bank of America. I tried to us it at the Charleston SC airport. They flagged all transactions (including the denied ones) as fraudulent, and I have been unable to convince the online system that they're not fraud. I have also been unable to speak to a human about this.